Problem: At the midpoint of their strategic plan, a major university library system realized that their impending fiscal situation did not spell doom – but it did spell course correction.

Solution: Through deep engagement with the entire team, we sun-setted several initiatives, scaled back others, and double-down on promising projects. No more team silos – just one clear plan.

Problem: After rocking the creation of an exciting new strategic plan, this metro library realized that they had too many operational programs and services.

Solution: Through multiple session we worked together to give every program and service the sniff test. What stays? What goes? The new operational plan is lean and (not-so) mean.

Problem: A major American association wanted to reimagine their professional development offerings to make the more appealing to all members.

Solution: Using knowledge from the LLEAD program we co-designed a learning experience for their flagship course that put their new academy on the right track.

Problem: An academic library wanted to refresh their stale strategic plan, but they had limited resources to hire an outside facilitator.

Solution: We worked together to co-create a solution that they could execute on their own. Using a train the trainer model meant no travel for us and more facilitation skills for them.

Problem: A regional academic library association had just wrapped up some big-picture planning. But they needed to nail down their shared values.

Solution: Together, we uncovered the unique ingredients that make their work meaningful and magnetic. The result? A values-driven vision that brought their strategy to life with purpose and personality.

Problem: An independent European academy serving the library and information world and wanted to deliver leadership programming that packed a punch.

Solution: Instead of cooking up everything from scratch we crafted a plan to transport and translate Canada’s long-running LLEAD program to the Old World.  

Problem: A major library in the middle of Canada announced a strategic organizational restructuring. Library staff were… uh… skeptical.

Solution: Partnering with the Senior Leadership Team, we cooked up a full engagement plan. Each Working Group received the tools and support to dream big and design fresh workflows – and learn some new facilitation skills in the process.

Problem: A statewide university network was in a tight spot. Funding was drying up from all sources. The team needed to regroup and dream up a more promising long-term future.

Solution: Through a collaborative design process, we explored the options, weighed the trade-offs, and zeroed in on a path that felt both promising and practical… oh and we had some craft time too!